Our shipping and processing charges are intended to compensate our company for processing your order, handling and packing the products you purchase, delivering them to you, and covering related overhead. Most purchases are shipped within five business days of receipt of the order. If there is a delay, we will notify you by mail or email. Items are sent directly from our suppliers and could take longer, and items ordered together may not arrive in the same box. Items shipped to Alaska, Hawaii and US Territories are delivered by UPS or USPS at our regular shipping and processing fees, with an additional charge of $10.

Standard US Delivery and Processing Charges

Order Total	Total Charges
Up to $999	Free
$1,000 - $2,999	2%
$3,000 & over	5%

International Shipping

Cost of international shipping is 10% for all orders. You may fax your order form to 1.305.647.0670 or email your order form to info@silkroadfurniture.com and a Customer Service associate will begin processing your order and contact you to complete the transaction.

Returns Policy

We hope you enjoy your purchase. However, if you have any problems we will replace or exchange your order. There will be a 20% restocking fee on all return products.

We offer great value

We offer quality products to customers everywhere at great prices. Compare our prices against others and you'll find that our total price on every item — including shipping — offers an excellent value in any country, and the quality of our service is the best you'll find anywhere.